About build3

About the Role

The Facilities & Operations Manager will oversee the day-to-day operations of the build3 startup ecoashram - a regenerative living and learning campus designed for founders, creators, volunteers, and community members. Startup ecoashram is a community first living ecosystem where all the residents are equal with equal responsibilities. This role blends hospitality, community care, sustainability practices, and light operations management. As a Facilities & Operations Manager, your primary responsibility is to ensure the community is well maintained and functioning through the community itself.

This role is ideal for someone who loves people, nature, and the idea of running a warm, community-first living campus.

Key Responsibilities

1. Resident Experience

• Design systems including signage, videos to enable self-sufficiency of community members and smooth operations.

• Maintain high-quality hospitality standards while honoring ecoashram values.

• Manage check-in/check-out, orientation, and overall resident comfort.

• Address resident concerns and resolve conflicts with warmth, speed, and empathy.

• Train and motivate the new and old residents to drive action at the same standard.

• Curate a welcoming atmosphere of calmness, cleanliness, and belonging.
  

2. Facility & Campus Operations

• Oversee and facilitate housekeeping, kitchen, dining, and common spaces through community members.

• As an auditor of cleanliness, ensure community members keep cottages, dorms, washrooms, and community areas clean, functional, and pleasant.

• Maintain stock of essentials (bedsheets, toiletries, cleaning supplies).

• Coordinate maintenance tasks with community members (plumbing, electrical, carpentry, etc.).
  

3. Community & Events Support

• Assist in planning daily/weekly community activities (meals, circles, nature walks, workshops).

• Coordinate with facilitators, volunteers, and build3 team for retreats and residencies.

• Ensure smooth logistics for events (accommodation prep, meals, materials).
  

4. Team Management

• Manage small teams of cooks, cleaners, and grounds created from the community.

• Train the teams in resident experience, hygiene, communication, and eco-friendly practices.

• Create daily/weekly schedules and ensure everyone is aligned.
  

5. Sustainability & Eco-Practices

• Oversee waste segregation, composting, water use, and energy-saving practices.

• Ensure policies reflect ecoashram values: simplicity, community, cleanliness, nature-first.

• Maintain documentation and SOPs for all eco-practices.
  

6. Administration & Documentation

• Manage bookings, calendar, and resident records.

• Track budgets for supplies, food, maintenance, and payments for work and ensure cash flow.

• Prepare weekly reports on occupancy, expenses, issues, and improvements.